FINANCIAL POLICY

Thank you for choosing All Families Healthcare as your health care provider. We are committed to providing the best treatment possible at a fair price. Your clear understanding of our Financial Policy is important to our professional relationship. Our business office will answer any questions about our fees or your financial responsibility. Please call 406.730.8682 and ask to speak with our office manager for general questions or concerns. For billing inquiries please email info@allfamilieshealth.org.

Your Financial Responsibilities

You are ultimately responsible for the payment on your account. Our practice will file insurance claims for all reimbursable services to both your primary and secondary insurance carriers. Please remember that you are responsible for copayments, co-insurance, deductibles and non-covered services. We accept payment by cash, credit/debit card, or cashier’s check. A small transaction fee is added onto credit/debit card payments. You will receive statements from our office for account balances that are your responsibility; this balance is due within 30 days. If the patient portion of your account is not paid in a timely manner, collection efforts will be made. Any collection agency fees or other expenses incurred to collect the patient portion of your account will be at your expense. Once an account has been sent to an outside collection agency, payment in full will be required for all services rendered from that point on with All Families Healthcare.

Cancellation Policy: We respect your decisions regarding your health care. If you contact the office prior to 24 hours from your appointment, the appointment can be deleted, and the appointment block filled with another patient. If you contact the office less than 24 hours of your appointment, you may be billed/charged a $50 cancellation fee. We appreciate your understanding.

Health Insurance:  It is your responsibility to understand your insurance coverage and benefits. Our practice participates with most private insurance plans. Please provide us with your complete insurance information and bring your insurance card to all of your appointments. As a courtesy, we submit the claim on your behalf and make every effort to resolve any billing problems that arise.

Your insurance requires that we collect your designated co-pay at the time of service. Unless a designated copay is made clear by your insurance, we will collect a set $25.00 copay for services applicable to a copayment. You will be reimbursed if your responsibility is less than that amount. It will then be applied to your balance if you didn't have a "copay," but did have another balance.] Please be prepared to pay this at each visit along with any outstanding balances. Referrals and Pre- Authorization: It is the patient’s’ responsibility to obtain referrals and pre-authorization required by your insurance carrier and accept liability for charges should your insurance carrier deny benefits.

Accidents/Travelers: We do NOT bill third party insurance for accidents, including, but not limited to Motor Vehicle Accidents (MVA); nor, will we bill travelers/international policies including, but not limited to Canadian policies, foreign exchange student policies, etc. Patients are required to pay in full at time of service. We will provide the proper paperwork needed to submit to these insurances for reimbursement.

Self-Pay: If you do not have insurance, we expect payment in full at the time of service. A discount is offered for services paid in full at the time of service.

Disputed Claims/Visits: All disputes regarding claims and visits to All Families Healthcare must be submitted in writing to either the Provider seen or the Office Manager. Verbal disputes regarding claims or visits will not be considered.